Refund policy

Return Policy

Vintage & Antique Goods

All vintage, antique, and furniture sales are final. Due to the nature of these one-of-a-kind pieces, we do not accept returns, exchanges, or cancellations. Each item is sold as is. We take great care in reviewing every piece and noting any visible wear or damage prior to sale.

If you believe an item was grossly misrepresented, please contact us within 3 days of receiving your order. We will review the claim and, if approved, offer a refund or store credit at our discretion.

New Boutique Apparel

New boutique clothing (non-vintage) may be returned within 30 days of purchase for a full refund, provided the item is unworn, unwashed, and includes its original tags and receipt.

We encourage customers to ask questions, request additional photos or videos, and confirm measurements before purchasing. Every item at That Old Thing is chosen for its story — small imperfections are part of the authenticity and charm that make our collections special.