Shipping policy

Shipping

We do not ship oversized furniture internationally. Please do not order large or heavy items from overseas unless you have arranged your own carrier.

Shipping rates are determined by the shipping companies and are outside of our control.

All items are shipped at the buyer’s risk.

That Old Thing is not responsible for any delays, lost packages, or damages that occur in transit.

If your order is insured, it is the buyer’s responsibility to file a claim directly with the carrier should an issue arise.

Delivery

We do not currently offer in-house delivery services, but we’re happy to recommend trusted third-party carriers who serve the Southern and Central California areas.

Please note: delivery companies are not affiliated with That Old Thing.

All delivery payments and concerns should be handled directly with the delivery provider.